Frequently Asked Questions
Everything you need to know about your Frenzy fashion experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout for delivery within 1-2 business days.
What is your return policy?
We offer a 30-day return policy for all unworn items with original tags attached. Returns are free for all domestic orders.
How do I find the right size?
Each product page features a detailed size guide. If you are between sizes, we recommend sizing up for a more relaxed fit or checking the specific garment measurements provided.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.
Can I track my order?
Yes, once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.
Are your materials sustainably sourced?
At Frenzy, we are committed to ethical fashion. Over 60% of our current collection is made from organic cotton or recycled polyester, and we aim for 100% sustainability by 2025.